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What makes a manager NAUGHTY or NICE?
As we look ahead to planning for successes in the New Year, and reflect on our shortcomings from this year, it’s important to consider what makes us naughty or nice as managers. Is it the time and...
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Negotiation Skills that Make Good Managers Better
Negotiating and the “Art of the Deal” are not new. We do this every day in multiple ways, from arranging services for our homes to renegotiating a business lease. Recently, this subject has increased...
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Great Customer Service is about Actions and Words
In business you get what you want by giving other people what they want. ALICE MACDOUGALL Earlier this year, I was a on a business trip to Chicago when low and behold, the airline lost my luggage....
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“There is a better way to do it – find it.”– Thomas Edison
Is the digital or the mobile age focused on doing it a better way? Technology has improved things in so many ways, but in so many ways it has made our lives more difficult. Regardless, technology is...
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The Power of Revenue Generation for Managers
When it comes to doing business, every place is different, even from location to location. And yet, there are aspects that are the same in all businesses. These basic commonalities come to life in the...
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Plan or Perish? FREE Webcast
While rummaging through our vault of great tools we came across this great little treasure that we wanted to share with you – our priority management webcast. Who doesn’t want to learn how to plan...
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The Glue That Keeps It Together
What is the glue that holds things together at your company? It might be the people you work with; your fellow employees. It’s more of a trickle up than trickle down philosophy. Employees are what...
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The Art of Delegating
The definition of “delegate” is to commit or entrust to another. To commit or entrust to another? Haven’t we always learned to be careful who to trust? To be independent? I can even recall my...
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Making the Leap
The IT world is abuzz over the cloud. Many people talk about it. Few people really understand it. We suspect, like most people, you’re too busy grappling with your business to grapple with the cloud....
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Holiday Marketing Tips for Your Business
It’s that time of year again! Time to get out the decorations and holiday music and make your business look festive. Although this might be the busiest time of year, there is still plenty of...
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